Phantom Grid LLC operates the Phantom Grid website and analytics platform. Phantom Grid analyzes customer-authorized electricity usage data obtained through electric utility data access programs. This page explains how authorized electricity usage data may be collected and used.

Information We Collect

Phantom Grid processes customer-authorized electricity usage data obtained from electric utility smart meter systems. This data may include interval electricity usage measurements, meter identifiers, and billing period information necessary to analyze electricity demand patterns and identify peak demand events.

How We Use Information

Authorized utility data is used solely to analyze electricity usage patterns, identify peak demand events, explain demand charges, and provide insights into electricity usage behavior. Phantom Grid does not use this data for advertising or marketing purposes.

Data Sharing

Phantom Grid does not sell or share customer electricity usage data with third parties. Data is used only to provide analytical insights to the authorized user.

Data Security

Utility data transmitted to Phantom Grid is transferred over encrypted HTTPS connections. Phantom Grid uses reasonable technical and administrative safeguards to protect authorized electricity usage data.

User Authorization and Revocation

Customers authorize Phantom Grid to access their electricity usage data through their electric utility’s authorization system. Customers may revoke authorization at any time through their utility’s data access portal.

Contact Information

Phantom Grid LLC
26698 Longmeadow Circle
Mundelein, Illinois 60060
admin@phantomgrid.io